Price Plans

Below are downloadable pdf versions of our current price plan brochures.

To open it you'll need Acrobat Reader™.

Combi PP


Flext PP


Mobile Broadband PP


Other Plans PP


WebWalk PP


How can I find out how much allowance I have left?

Simply text AL to 150 and we will send you a text back with your remaining allowance.

You can also check this online within My T-Mobile

 

How can I pay my bill or top up my account?

The easiest way to pay your bill is by Direct Debit but you can also pay your bill or top up your credit using our text 150 service or online using My T-Mobile.

There are also several other convenient ways to pay your bill and top up.

How can I tell if my payment has been processed?

To check whether a payment has gone through:

- Sign up or log in to My T-Mobile

- Select Make a payment.

- Select Payment history from the right.

TIP: Paying online and paying over the phone by Credit Card are the only methods where the payment will register on your account instantly.

How do I avoid the separate payment handling charge?

We have a range of preferred payment methods you can use anytime to pay your bill without paying the handling charge: simply pay online, by phone or set up a Direct Debit. The separate payment handling charge applies to credit card payments and for paying by all other methods.

How do I check my allowance, balance and unbilled calls?

You can check your remaining allowance by texting AL to 150  and you can check your balance by texting BA to 150

You can also check these, along with your unbilled calls, through My T-Mobile. 

Is BlackBerry® available to pay as you go customers?

Yes, BlackBerry is available to pay as you go customers. 

Can I use Skype?

To use Skype or other VoIP (Voice Over Internet Protocol) services, you need to be on a price plan that supports Internet Calling such as Mobile Broadband Extra or web'n'walk Max.

You can check and change your price plan by logging into My T-Mobile